Privacy Policy

Webpulse Studio is a web design agency registered in England & Wales, based in Leeds, Yorkshire. Our registered address is available on request. For all data enquiries, contact us at hello@webpulsestudio.co.uk.

We may collect the following categories of personal data:

• Contact information: name, email address, phone number and business details you provide via our enquiry form or direct communication.
• Project information: details about your business, requirements and any content you supply for website build projects.
• Technical data: IP address, browser type, device type, pages visited and time spent on our website (collected via Google Analytics where consented).
• Financial data: billing name and address processed via our payment provider. We do not store card numbers.

We use your personal data to:

• Respond to enquiries and provide project quotations.
• Deliver web design, development and maintenance services you have engaged.
• Send transactional emails (invoices, project updates, launch notifications).
• Send occasional marketing emails about our services — only with your consent, and you may unsubscribe at any time.
• Comply with legal and regulatory obligations.
• Improve our website and services through aggregated analytics.

We process your data under one of the following lawful bases:

• Contract: processing necessary to deliver services you have requested.
• Legitimate interests: responding to enquiries and improving our services.
• Consent: for marketing communications and non-essential cookies.
• Legal obligation: for tax and accounting records.

Our website uses cookies to improve your experience. Essential cookies are required for the site to function. Analytics cookies (Google Analytics) are only set with your consent. You may withdraw consent at any time via your browser settings.

We do not use third-party advertising cookies or sell your data to advertisers.

We use the following trusted third-party processors to operate our business:

• Web3Forms — contact form submission handling.
• Google Analytics — aggregated website analytics (with consent).
• Vercel — website hosting infrastructure.
• Accounting software — invoicing and financial records.

Each processor is contractually required to protect your data in accordance with UK GDPR. We do not sell or rent your personal data to any third party.

We retain personal data only as long as necessary for the purpose it was collected:

• Enquiry data not resulting in a project: 12 months.
• Client project data and communications: 6 years (legal requirement for contract records).
• Financial records: 7 years (HMRC requirement).
• Marketing consent records: until consent is withdrawn.

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — ask us to delete your data (subject to legal obligations).
• Restriction — request we limit how we process your data.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests.
• Withdraw consent — at any time, without affecting prior lawful processing.

To exercise any right, email hello@webpulsestudio.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. All data transmitted via our website is encrypted using TLS. Access to client data is restricted to authorised personnel only.

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

For any questions about this Privacy Policy or how we handle your data, please contact our data controller at: